Case Study
Qualifacts expands testing coverage while reducing testing time by 30% with Sauce Labs
Leading behavioral health technology provider Qualifacts partnered with Sauce Labs to implement automated testing that saved testing time while maintaining the quality and compliance of their critical healthcare software.
Qualifacts is a leader in behavioral health technology, providing software solutions to thousands of organizations across all 50 states, impacting the lives of 8.6 million people. Their platform helps healthcare providers manage patient care, stay compliant with state and federal regulations, and streamline operations with digital tools.
Qualifacts delivers software that users can trust. However, maintaining this level of reliability requires a seamless, high-quality digital experience. If their software were slow, buggy, or unreliable, healthcare organizations could face patient care disruption, compliance issues, and operational inefficiencies. That’s why Qualifacts prioritizes continuous quality—ensuring their platform remains fast, secure, and user-friendly.
The Challenge: Scaling Quality Without Slowing Down
As Qualifacts expanded organically and through mergers and acquisitions, the demand for testing skyrocketed. The company was transitioning from a waterfall to an Agile development approach to accelerate software delivery while maintaining high standards.
However, they faced critical challenges:
A growing number of test cases meant they needed a faster, more scalable testing solution.
They needed to speed up testing without compromising software quality, ensuring new features and updates reached customers without glitches.
Compliance required securing testing environments that met state and federal regulations.
Manual testing simply wasn’t cutting it anymore. Qualifacts had to introduce automation into their testing process to keep up with their rapid growth.
The Solution: A Smarter, Faster, More Reliable Quality Strategy
To tackle these challenges, Qualifacts partnered with Sauce Labs, leveraging their platform for continuous quality to:
Expand testing coverage: Qualifacts can now execute thousands of test cases every week across multiple browsers and devices, ensuring a seamless experience for all users.
Speed up testing: All test cases are streamlined and executed in hours, a 30% reduction testing time.
Enhance code viability and debugging: Sauce Visual testing and VM capabilities provide deeper insights into test results, allowing the team to spot and fix issues before they reach customers quickly.
Ensure compliance and security: Qualifacts can confidently roll out regular software updates across Sauce’s secure testing environments while meeting evolving compliance requirements without adding extra costs or delays.
The Impact: Faster Innovation, Higher Quality, Better Experiences
By integrating Sauce Labs into its testing workflow, Qualifacts has been able to deliver new features faster. Adopting Agile development and automated testing have empowered them to push updates predictably and reliably. At the same time, the team can maintain high-quality standards. The increased testing coverage allows them to catch and fix issues before customers experience them. Automated testing on Sauce Labs improves efficiency at scale and ensures speed without sacrificing accuracy, supporting business growth without technical bottlenecks.
“By partnering with Sauce Labs, we were able to overcome our testing challenges and accelerate software delivery. The ability to release new features more frequently and with greater confidence has directly contributed to our continued growth and success.”
– Connie Marquez, Manager, Quality Engineering
Software isn’t just a tool for Qualifacts–it’s the foundation of their product experience. Thanks to their partnership with Sauce, they’ve built a faster, more scalable, and more reliable testing process, ensuring millions of users continue to receive the seamless, high-quality digital experiences they rely on.
