The strongest business is not the one that is the biggest, richest, or most powerful, but the one that can adapt to change, mitigate risk, and thrive under pressure. By building business resilience, organizations can give themselves the certainty they need to navigate an uncertain world.
Business resilience is the ability of an organization to anticipate and adapt in the face of disruption. And in a world where software has become the foundation for business operations and product delivery, an organization's resilience is now largely determined by its software quality.
In our recent live episode of Test Case Scenario, our panel shared their best practices for building business resilience through software testing. Here are three of their top insights that you can use to make your business ready for anything in 2025 and beyond.
Efficiency first, then velocity
While we live in a world where everyone wants everything now, only 6% of our Test Case Scenario audience said that accelerating their release cycle was their 2025 testing priority. Instead, 80% said they want to improve the efficiency of their testing program.
That’s because they know a streamlined, well-structured testing process can help ensure that software is stable, reliable, and scalable. Rather than treating speed as the end goal, a resilient business will optimize its testing in a way that creates sustainable acceleration without creating technical debt that will slow it down later on.
“We’re not trying to increase velocity. We’re just trying to maintain what we’ve been trying to do already. And the best way we do that is to improve efficiency and focus,” said Titus Fortner, Senior Developer Advocate at Sauce Labs.
Understand the risks and rewards of AI
One way many developers are increasing their own efficiency is to leverage AI when writing code. However, AI-generated code can often introduce inexplicable errors, which means developers can’t expect AI to do their work for them. According to a recent survey:
92% of developers say that AI increases the "blast radius" from bad code reaching production
67% say they spend more time debugging AI-generated code
68% spend more time resolving AI-related security vulnerabilities
59% experience deployment errors at least half of the time when using AI tools
To build business resilience, developers must learn not just how to use AI, but when and where to use it effectively. “For AI in testing, it’s an external imagination,” said Maaret Pyhäjärvi, Director of Consulting at CGI. “It’s something that can help us be more creative rather than trying to automate for us.”
A resilient business will understand how to leverage AI as a way to help testers think more creatively, refine their testing approach, and analyze risk with greater depth.
“Anyone using AI to code will look at what AI is generating and realize it’s insufficient. So we need to be really focused on how we’re working with it. In 2025 it's not a matter of whether you’re using AI; it’s a matter of how you’re using it and figuring out how to integrate it into your processes. It’s not a magic wand,” said Fortner.
Define who owns quality
Thanks to testing automation that can shift testing further left and right, everyone can now leverage testing insights across the SDLC to improve code quality.
“I’m very much a believer that everyone can own quality, and we don’t need to appoint a single owner. At the same time, while testing is too important to be left just for testers, it’s also too relevant to be left without testers,” said Pyhäjärvi.
To increase ownership for quality among developers, make sure you incentivize quality over velocity. Evaluating and rewarding teams based on quality will help align your testing strategy with your business goals.
“We all say that quality is everyone’s responsibility, but in practice, that’s not always how it plays out. I’ve seen situations where a release gets blocked because of a quality issue, and people take it personally—like their work is being held back. We need more visibility, more clarity, and a better sense of collective responsibility so that quality isn’t seen as an obstacle, but as a shared goal,” said Diego Molina, Developer Advocate at Sauce Labs.
Future-proof your testing and your business
Testing is no longer a to-do list item but a business imperative for helping organizations navigate uncertainty, adapt to dynamic market conditions, and build customer trust. By focusing on efficiency, leveraging new tools like AI, and increasing accountability for quality, teams can develop smarter testing strategies that help them build a more resilient business.
Watch the full Test Strategies for Business Resilience in 2025 panel discussion for more insight into trending test strategies, managing risk tolerance, aligning testing KPIs to business outcomes, and more.
